Is there a box office on the day of an event?
Yes, on the day of an event you can visit the box office — including to buy tickets, as long as the event isn't completely sold out. The box office opens at the same time as the venue's doors, and closes when the event begins.
Can I still buy tickets at the box office on the day of the event?
If the event isn't completely sold out yet, tickets are usually still available at the box office. Is the event completely sold out? See your options for a sold-out event.
Where is the box office located?
This differs per venue:
- Stadsschouwburg Antwerpen, Capitole Gent & Trixxo Theater Hasselt: right next to the main entrance.
- Trixxo Arena & Vorst Nationaal: to the left of the main entrance.
- Lotto Arena & AFAS Dome: see the site map, marked 'Box Office'.
What else can I visit the box office for?
On the day of an event, you can also visit us for:
- Checking your existing purchases
- Printing your tickets
- Checking your customer details
- Practical questions about your visit to the venue
When is the box office open?
The box office usually opens at the same time as the venue's doors, and closes when the event begins.