How can I change the phone number used for 2-step verification on my Ticketmaster account?
Contact us though our contact form to initaite the process. Please mention your reason for the change in the description. Once the security check has been started, you'll receive an e-mail to complete it.
Step 1: Start the verification
Step 2: Select the country your government ID is from.
Step 3: Take a clear photo of the front and back of your government ID.
Step 4: Confirm that you're a human by taking a live photo of yourself.
If you complete the verification on a device without a camera, you can continue the verification process on another device using a QR code or by email.
Step 5: The security check has been completed and the old phone number will be removed from your account.
The next time you log in, you will be asked to add a new phone number.