I am not receiving the SMS/text message verification code from Ticketmaster

If you are not receiving the SMS verification code, first try logging in using another device (computer or laptop), a different mobile phone, or another Wi‑Fi network.

If the code still does not arrive, check the following:

1. Check the spam or blocked messages folder (Android)

Some Android phones automatically place SMS messages in Spam & blocked.
To check this:

1. Open your Messages app
2. Tap the three dots in the top‑right or open the settings menu
3. Select ‘Spam and blocked’
4. Check whether the verification message is there and unblock if needed

2. Check for restrictions or blocks

• Ensure your mobile plan does not block incoming SMS messages
• Verify that your provider has not enabled any restrictions (especially abroad)
• Check that SMS messages from short codes are not blocked

3. Check your device

• Make sure your smartphone is up to date
• Check if any apps are blocking messages
• Restart your device to refresh your network connection
• Try the same SIM card in another device if possible