I would like to order tickets, but I have specific needs. How do I go about this?
Booking and enquiring about tickets for visitors with disabilities is possible:
-
By phone on +32 (0)3 400 00 34
You can reach our Customer Experience Specialists on weekdays from 09:00 to 12:00 and from 13:00 to 17:30.
The lines are exclusively open in the morning (09:00 to 12:00) for visitors with specific needs.
-
Via our unique contact form
Requests that reach us via the contact form are treated with priority.
-
Via e-mail
Send us your request to the e-mail address service@beatvenues.be.
Be sure to include the following details:- Name & address details
- The e-mail address to which we may confirm the reservation
- The name, date and start time of the event about which you have a question
- Please indicate your exact needs so that we can serve you better.
- The number of tickets (possibly the number of wheelchair users & companions) you wish to order
- The desired payment method (bancontact, iDeal, Mastercard or Visa)
- Other requests or comments