My email address is incorrect. How do I fix this?

I haven't booked any tickets yet. How do I correct my email address?

Try registering with the correct email address. If the alternative email address is already registered, you'll be asked to reset your password. Follow the on-screen and email instructions from there.

I booked and registered with an incorrect email address. What now?

You won't receive our emails (order confirmation, service emails, e-tickets, etc.). Since this also means you won't receive a login or password, you can't correct this yourself.

Get in touch with us in this case and provide as much of the following as possible:

• Full name and address of the person who registered
• Name, date, and time of the event you booked for
• Proof of payment, if you already paid online
• A correct email address we can register

Note: you're responsible for entering a correct email address and for checking that emails aren't being blocked by your spam filter. Without a correct email address, you cannot turn to be•at or the credit card company for a refund.