Confirmation and status of your reservation
Check the status of your reservation through your Ticketmaster account. Didn't get a confirmation email? There are a few common, harmless reasons for that.
How do I check the status of my reservation?
Log in at ticketmaster.be, go to "My Account" in the top right corner, and click "Upcoming Events".
- Is your order placed but not yet paid? Your reservation will show "Reserved Tickets".
- Is your order placed and paid? Your reservation will show "My Tickets".
Tickets aren't always available immediately. If that's the case, this will be clearly indicated next to your reservation.
Why haven't I received a confirmation of my reservation by email?
Here are a few possible explanations:
- The email was intercepted by your spam filter.
- You may have made a typo when entering your email address — check your contact details carefully.
- The ticketing system is temporarily overloaded due to a high number of reservations. In that case, you'll receive your confirmation at a later time.
Keep in mind that you won't receive a confirmation email for phone orders.
None of these apply, or is your confirmation still missing? Check your email address, or simply check the status of your reservation through your Ticketmaster account, as described above.