Why don't I receive confirmation of my reservation via e-mail?
Each reservation is confirmed by e-mail. If you do not receive this confirmation, there are several explanations:
- The e-mail was intercepted by your spam filter.
- You may have made a typing error when entering your e-mail address. Please check your contact details carefully.
- The ticketing system is temporarily overloaded due to the large number of reservations. You will receive your confirmation after a small delay (max. 1 hour).
Read also: My e-mail address is incorrect. What can I do to change it?
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