Paying for tickets: methods and deadlines
Book online and you pay immediately by debit or credit card. Book by phone and you have 48 hours via a payment link sent by email. Changing your payment method or extending the deadline isn't possible.
How can I pay for my tickets?
There are several ways to pay for your tickets. Not all payment methods are always available — the event organizer decides on this:
- Bancontact (Belgian banks)
- iDEAL (Dutch banks)
- Credit card (Visa, Mastercard, etc.)
Booking online through the website? You'll pay by debit card (Bancontact/iDEAL) or credit card (Visa, Mastercard, etc.). Always make sure you have a card reader handy, or can scan a QR code.
Booking by phone? You'll receive a payment invitation by email shortly after your reservation. You can pay with the same debit or credit card.
How much time do I have to pay?
This depends on how you booked:
- Online through the website: you must pay immediately.
- By phone: you have 48 hours from the moment you receive the payment link by email.
Can I change my payment method or extend the payment deadline?
No, it's not possible to extend the payment deadline. You also can't change the payment method yourself.
In some cases this can be arranged through the Customer Experience Center, but note: the change requires canceling your original reservation. This carries a real risk that someone else will claim the tickets in the meantime.