How can I contact you?
Contact us via the contact form for any question, or by phone per topic. For specific needs, groups, and Premium Experience, pre-filled forms route you straight to the right team.
Via the contact form
Use our contact form for any question. Our team responds as quickly as possible.
Phone contact by topic
Regular tickets
- Phone: +32 (0)3 400 40 41
- Opening hours: Monday to Friday, 1:00 PM to 5:30 PM
- Or use the contact form for questions about an order you've already placed.
Visitors with specific needs
- Phone: +32 (0)3 400 40 41
- Opening hours: Monday to Friday, 9:00 AM to 12:00 PM (exclusively for specific needs), and 1:00 PM to 5:30 PM
- Or book right away via this contact form.
be•at Premium Experience
- Phone: +32 (0)3 400 40 44
- Opening hours: Monday to Friday, 9:00 AM to 12:00 PM and 1:00 PM to 5:30 PM
- Or use the contact form for questions about your Premium tickets.
Group reservations of 20 people or more
- Phone: +32 (0)3 400 40 47
- Opening hours: Monday to Friday, 9:00 AM to 12:00 PM and 1:00 PM to 5:30 PM
- Or use the groups contact form.
Help at the box office
A ticket box office is available at every event in our venues. It opens 90 minutes before the event begins and closes 15 minutes after it starts. You can go there for last-minute questions about your tickets.
Contact our venues
| Venue | Phone | Opening hours |
|---|---|---|
| AFAS Dome & Lotto Arena Antwerp | +32 (0)3 400 40 40 | Mon-Fri 9:00 AM-12:00 PM and 1:00 PM-5:30 PM |
| Forest National | +32 (0)2 320 57 40 | Mon-Fri 9:00 AM-12:00 PM and 1:00 PM-5:30 PM |
| Trixxo Arena & Trixxo Theater Hasselt | +32 (0)11 29 94 00 | Mon-Fri 9:00 AM-12:00 PM and 1:00 PM-5:30 PM |
| Capitole Gent | +32 (0)9 298 13 40 | Wed-Fri 12:00 PM-6:00 PM |
| Stadsschouwburg Antwerpen | +32 (0)3 400 69 69 | Tue-Fri 12:00 PM-6:00 PM, Sat 12:00 PM-4:00 PM |